Big Changes Afoot!

Hello, Black Chicken Host Family!

Holy cow, folks – we’ve been working on some supercool things behind the scenes, and we’ve been gradually rolling them out over the past two months. Now that we’ve gotten everything running smoothly, I’m ready to tell everyone what we’ve been up to, and what our customers’ new options are.

Moving Away from cPanel

People on our newsletter list, or who have recently been working with our intrepid support administrator, Melissa, have probably heard we are urging our customers to move away from cPanel entirely. This likely comes as a surprise to hear from a web hosting company, as cPanel is one of the biggest control panels out there, and moving away from it is a pretty big deal.

While we are not eliminating cPanel servers entirely, we have found a much better alternative that is not only faster, but also less expensive. We really recommend moving to this new, non-cPanel solution for anyone using WordPress.

With the launch of our WordPress-Only package (just $5.99 per month per WordPress install,) we have brought Black Chicken Host customers onto the leading edge of web hosting technology.  We have seen sites’ load time decrease radically with this product (up to 50% in some cases,) and our WP-Only customers are really happy with the performance they’re receiving.

The only drawback to the WordPress-Only product is there are no email addresses available with it: Customers on that service must host email elsewhere, and we’re strongly recommending G Suite (we use it ourselves.) We have a separate post about Why G Suite  is Better Than Hosting Email on Your Web Server – feel free to check that out to see why we’ve become such advocates for the service.

See for yourself!

To demonstrate how amazing this product is, we put together a really, really bad website – on purpose. We threw the most terrible plugins on there, and plenty of them, to see if we could bog the server down – and we couldn’t! You can see that site and read why we made it so bad here:

In a Nutshell: Focusing on What Our Customers Want

Moving away from the “jack-of-all-trades” cPanel product allows us to focus upon what 99.95% of our customers really want – a fast WordPress hosting experience, like those offered by some of our competitors. We really, really found a great solution – send an email to our support team if you’d like more information!

Changing Datacenter Providers

This is another major change for Black Chicken Host. Since our inception, we have run our servers out of the same company’s facilities – a hosting provider who used to be absolutely wonderful. However, they have experienced many changes these past two years, and we can no longer rely upon them for their previous excellence. This has adversely impacted some of our customers on occasion, and we can’t have that. Thus, we are moving to a better, faster, more modern provider – DigitalOcean – for all of our servers, both cPanel and non-cPanel.

As we retire our existing servers, we’re getting in touch with our customers to arrange the free migration process. We hope to have moved completely away from our current datacenter by the end of June.

We Would Love to Hear from You!

If you have any questions or concerns about your hosting experience with us, or if you’d like to sign up for service, just let us know! Our contact form will get you in touch with our support team.